A man sitting at a laptop, showing hands and keyboard only, visualising a credit card and padlock, signifying online security

Get ready for two-factor authentication

Updated on 13th December 2023: 2FA is now being rolled out. You can find out more here.

Gas Safe Register will be introducing two-factor authentication (2FA) later this year. It’s designed to protect you and the information that the Register holds about you – and many will already be familiar with it when you log into your banking, email or other apps.

2FA verifies your online identity by asking for a second authentication in addition to your password. Most governmental websites already use it. It provides an additional layer of protection to your sensitive information, so that even if someone else knows or guesses your password, they can’t access your data. When you log in to your account, you’ll be sent a code, which you need to enter to prove that it’s really you. You can also use an authenticator app.

When it’s implemented, you’ll need to use it every time you log into your Gas Safe Register online account. 2FA will be brought in incrementally but there are steps you should take now to get ready:

  • Every person who logs into your online account on your behalf must set up their own account with their own unique user ID and password. This includes anyone who handles your registration renewal, notifies, adds engineers or orders a licence card on your behalf. You will no longer be able to share your user ID and password with anyone else.
  • You can add new users and set them up in your online account by choosing Account Settings > User Accounts > Add Additional Users > Set Permissions.

We’ll bring you more information in future editions of Registered Gas Engineer magazine and online.

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