Baxi says it will be taking part in the government’s Kickstart work placement scheme for young people. Successful applicants will receive customer service training and coaching and will then work as part of the customer service team, providing support for gas engineers, and enhanced aftercare for their customers.
Following the initial six-month placement, the young people will be able to continue working at Baxi if they wish, choosing a career in marketing, IT, sales, engineering or R&D.
Customer service director Louise Murton says: “Baxi is committed to supporting young people into employment and through this scheme we hope to discover and nurture new talent.
“This will not only help to address the skills gap and increase workforce diversity but ensure that our valued installers have even more support from our Baxi customer service teams when they need us.”