An engineer teaching a homeowner about their cylinder

Your questions answered on hot water cylinders

Heatrae Sadia has a new online guide to help answer some of the most common questions that gas engineers ask about hot water cylinders.

Cylinders are becoming an appropriate choice for more and more people, thanks to a rise in multi-generational households, bringing with it recurring questions from installers about how how they work, when they should be fitted, and what training they need.

Residential sales director David Cook says: “Hot water cylinders present a brilliant opportunity to add value to a plumbing and heating business. But we also know that installers are incredibly busy, which is why we’ve created a downloadable and concise set of FAQs, providing a handy reference tool .”

The guide follows the results of an online quiz that carried out by Heatrae Sadia, which helped to highlight potential gaps in heating engineers’ knowledge. For example, only 37 per cent of respondents knew that plastic pipework can be fitted to a hot water cylinder, and nearly one-fifth didn’t know that they must be G3 certified to fit a hot water cylinder.

The FAQs guide addresses this, as well as other key points, such as the difference between vented and unvented. It also outlines the questions that an installer should ask their customers before they specify a cylinder.

The Love Your Cylinder guide is at:

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