Engineers can use Rinnai’s new online ‘Help Me Choose’ facility to find the correct product for installation at any site – particularly those in the healthcare sector.
The site can be used by any engineer looking to replace an old, stored water system with a new model to prevent emergency breakdown situations. Engineers can simply visit www.rinnaiuk.com and select ‘Help Me Choose’ to get help with choosing products that can offer fuel, energy, and environmental efficiencies.
Rinnai believes the ‘Help Me Choose’ facility will be particularly useful for anyone working in healthcare situations, such as hospitals, care homes, GP surgeries, day centres, and health centres.
Rinnai is also offering free surveys and a complete cost comparison report for any site that needs to update a hot water delivery unit or system. Once the engineer provides information on the current hot water delivery system, demand, number of outlets, and temperature requirements, Rinnai will supply a report that includes lifecycle costs, and details on initial capital expenditure, operation costs, and any savings.
Rinnai is also offering essential works support to NHS facilities and care homes during the COVID-19 lockdown. This includes out-of-hours and weekend technical support, where engineers can call the technical department on 01928 531870. If the call is not answered immediately, engineers will receive a response to their message within one hour between the hours of 8am and 10:30pm, seven days-a-week.
Rinnai’s Runcorn UK headquarters is also offering emergency weekend opening and sales support for emergencies, and essential equipment provision of new units and for spares.