Are you ready to renew your registration?

Follow Gas Safe Register’s top tips for smooth registration renewal 

Make sure you know the log-in details for your Gas Safe Register online account and check that all your details are up to date. If you’ve forgotten them, the Customer Services team can help you. You’ll need to have set up 2FA to log into your online account. If you haven’t done this yet, here’s how to do it.

Gas Safe Register will email your invitation to renew eight weeks before your registration expires, so please make sure that the email address the Register holds for you is correct.

When you log in, you’ll see an Alert that your registration is due for renewal. If all the details are up to date, just enter your payment details and renew.

When your payment has been processed, Gas Safe Register will email to confirm that your registration has been renewed. You should receive your registration certificate and updated ID card for you and any engineers you employ within 10-15 working days.

Direct debit
If you want to pay the renewal fee by direct debit, you can set this up by choosing My Account and selecting Direct Debit. You can set up a direct debit right up to your registration expiry date and choose either the 1st or the 18th of the month as your payment date.

Once you’ve set up the direct debit, you can make any changes to your registration by choosing Update Details from the Business Summary menu.

If you already have a direct debit set up, please check that the details are still correct by selecting Renew. Your registration will be renewed automatically and you’ll receive an email to confirm when payment will be taken.

Change of trading title
If you need to change your trading title, make sure you change it before you renew. This is so that your ID card(s) and registration certificate will have your new company name. Don’t leave it until the last minute, as you may not be able to renew due to the additional checks that the Register needs to make.

You can complete a Change of Trading Title request via your online account: go to the Dashboard and choose the Resource Hub. There is no charge provided that the change of trading title has been completed before your registration is renewed.

Competencies
Don’t forget to make sure that all your competencies are up to date before you renew, as well as those of any engineers you employ. If your core competencies (eg, CCN1 or COCN1) have run out, or will run out before the new registration start date, you won’t be able to renew your registration.

It’s important to leave enough time for your certification body to notify Gas Safe Register that you’ve added or renewed competencies – this can take up to six weeks.