Worcester tops Which? boiler report

Worcester Bosch has topped the 2014 Which? boiler report, pointing out it has been awarded Which? Best Buys for the fourth year running across its Greenstar gas-fired boiler range.

The manufacturer was rated highest in both the customer satisfaction category, with a score of 89 per cent, and the reliability category, with a score of 79 per cent.

The customer score is calculated from the survey respondents’ overall satisfaction with their brand of boiler and the likelihood of recommending it to a friend. Reliability is based on the proportion of boilers up to six-years-old in the survey that have needed repair.

Martyn Bridges, director of marketing and technical support at Worcester Bosch Group said: “With the Which? customer score based on owner’s satisfaction and how likely they are to recommend the brand, we’re so pleased that this is the fifth year in succession in which no other manufacturer has scored higher on reliability.”