Cost pressures leave homeowners considering cuts to heating maintenance

Rising energy costs are placing increasing pressure on households, with new research suggesting some homeowners may be delaying boiler servicing and other essential maintenance to save money. 

A survey by MyBuilder found that 46% of Britons feel their household bills are out of their control, while 35% are worried about how they will afford to heat their homes this winter. 

The findings highlight a challenge for gas engineers, as financial pressures continue to influence household spending decisions. MyBuilder warns that some consumers are putting off maintenance and energy-efficiency improvements despite the potential long-term cost and safety implications. 

“What stands out is how people are trying to cope: heating one room, cutting showers short, putting off a boiler service, borrowing money to pay a bill. It’s a sign of the day-to-day strain in Britain’s households,” said Andy Simms of MyBuilder. “My worry is that some of those savings come back to bite you. A boiler that hasn’t been looked at is more likely to let you down in the coldest week of the year, and that’s when a small saving becomes a big bill. More concerning still is the safety risk if boiler maintenance is neglected.”  

More than half of respondents (51%) said they were concerned about the running costs of their homes, while 38% admitted they dread opening their energy bills. 

The survey also identified growing financial pressures among some groups. Eight per cent of respondents said they had borrowed money or used credit to pay an energy bill, rising to 15% among those aged 18-34. The same proportion of parents reported using loans or credit cards to cover energy costs. 

Households changing behaviour 

More than three-quarters (76%) of respondents said they monitor their electricity usage, while 66% keep a close eye on gas consumption for heating and cooking as they actively look at ways to reduce energy consumption this winter.  

The research found that:  

• 41% plan to heat only the room they are using rather than their whole home 

• 18% are taking shorter showers to reduce energy use 

• One in 10 said energy costs are causing arguments within their household 

• 46% believe the government is not providing enough support to help homeowners improve energy efficiency 

Helping customers reduce costs 

The report found there is strong interest among homeowners in making their properties more energy efficient, but many remain uncertain about what measures to take and what support may be available. 

According to Simms, relatively straightforward improvements such as draught-proofing, loft insulation and ensuring heating systems are operating effectively can have a positive impact on household energy use. 

For gas engineers, the findings underline the importance of educating customers about heating system efficiency and the value of regular maintenance, particularly as many households look for ways to control bills without compromising safety or comfort.