New app and improved parts service for Plumb Centre

Plumb Centre has a new app to help you find and order parts faster and more easily. It’s also increased the number of Parts Hubs nationwide to improve same-day availability in branch, enhanced its next-day delivery and increased stock to more than 175,000 products.

The new app, available on iOS and Android, brings a range of time-saving features, including:
• Finding parts – Use the diagrams to identify and buy parts, check stock availability and pay
• Branch expertise – Contact experts and find directions to branches
• Personalised experience – Check the status of orders, manage and pay your account, and manage invoices and statements. You can store your most ordered products and preferred branches.

The app also links Plumb Pro, the merchant’s membership and rewards scheme, so that you can redeem rewards and check cashback.

Stuart Morton, director of Parts at Plumb Centre, says: “We know how important it is for our customers to be able to speedily identify and access parts when they’re on the job. And we know this gets ever more critical in the heating season when they want to get the job done quickly and help their customers stay warm.

“The app, in combination with operational improvements around distribution and availability, is designed to make it easier than ever for customers to get the part they need.”

You can find out more and download the app here