Logo of Navien UK's installer loyalty programme

Navien UK evolves loyalty programme

Navien UK’s Choice loyalty programme has been upgraded. The new Navien Choice Plus gives more opportunities to earn points to exchange for a variety of rewards. It has a four-tier membership system of silver, gold, platinum and diamond: you can progress up the ladder based on the number of products you install and register through the programme.

Commercial director Graham Parkes says: “Through Navien Choice Plus, the more units installers register with us the higher they can climb. The higher they climb, the more points they will get per unit.

“For example, installers who register fewer than five units per annum will sit within the silver tier and will receive 30 Navien Choice Plus points per NCB500 ON Combi Crossover unit installed and registered through the programme. Those who install more than 30 units per annum will sit within the diamond tier and will receive 70 points per unit for the same boiler.”

Each tier has additional benefits, such as training through silver and above, the chance to win the trip of a lifetime through gold and above, and exclusive VIP access to Navien events for diamond members. For members in the platinum and diamond tiers, Navien Choice Plus points can also be exchanged for cash.

You can exchange points for the latest gadgets and electronics such as DeWalt tool kits, a PlayStation 5 and 65-inch Samsung QLED 4K TVs, vouchers for stores such as John Lewis, luxury watches from Tag Heuer – or even a holiday for the whole family to Disneyland Paris. 

Qualifying products include Navien’s NCB700 ON and NCB500 ON Combi Crossover, NCB300 gas combi boilers, LCB700 oil boilers and the NPE water heater. 

Current Navien Choice members will transfer to the new programme automatically.

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