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Service Engineer Supervisor

Our company is seeking a Service Engineer Supervisor to be employed full time.

The person in charge will be in contact with warranty agents as a middle level manager and will be involved directly in some service and maintenance operations.

Main Responsibilities:

  • Support technical issues coming from Warranty Agents and Service Engineers
  • Where necessary work on boilers and heating appliances
  • Trouble shooting and fault clearing in heating systems
  • Ensure that all document is completed relating to work carried
  • Planning of service contracts and sales targets and take necessary actions at the end of the related contracts
  • Training the new service warranty agents and service engineers
  • Finding new warranty agents where necessary
  • Facilitating customer visits to increase customer satisfaction
  • Ensure that service programs are used

Heating Supervisor Position Requirements:

  • Customer oriented mindset
  • Proficiency in appliances that work with LPG and Natural Gas
  • 10+ years of experience and understanding around all variations of boiler, central heating and electrical installations
  • 1+ year of middle level management experience
  • Possessing relevant certificates to provide the required services (Gas Safe, etc.)
  • Related college or university graduate, a technician or engineer from technical faculties
  • Comprehensive knowledge of building and gas safe regulations
  • Willing to travel
  • On-hand experience in commercial, industrial, public and retail sales contracts
  • MS Office programs experience
  • Possessing a UK Driving License

Salary & Benefits

  • £ 45000 / per annum
  • Vehicle
  • Mobile phone for business use
  • Company Uniform
  • Team Building & Bonding Activities
  • 28 days paid holiday

Please send your applications by email to