Are you missing important messages from the Register?
Over the past year, Gas Safe Register has rolled out more digital tools and self-service options for gas engineers. That means it’s more important than ever to make sure the Register has your correct email address and phone number.
The Register has introduced the facility to self-book your inspection, a new virtual inspection platform and digital ID cards. It’s using email and text messages more to communicate with you, as well as providing digital tools to help you.
This means you do need to take action when you receive important emails and text messages, particularly about upcoming inspections, and it’s crucial that your details are up to date so you don’t miss these communications.
When you’re invited to book your inspection or attend a Virtual Inspection Event, you must reply promptly. Delays in responding can create unnecessary follow-ups and delays in completing your inspection. If your details are not up to date, you may miss your invitation.
You may be invited to self-book your inspection, and you’ll be able to choose an appointment that suits you up to three months ahead rather than attending a date chosen by Gas Safe Register.
How to update your details
Under the Rules of Registration, you must make sure your business details held by the Register are up to date, including your email address and phone number.
To check or make changes, please sign in to your online account at www.GasSafeRegister.co.uk/sign-in and choose My Business > then select Business Details > then review the details listed against the Responsible Person and Business contact details.
Remember to check your email settings to make sure communications from Gas Safe Register are not landing in your spam or junk folder.
Important: The method you use to renew your registration determines not only the cost but also the method of communication you have chosen. When you renew your registration online, you pay a reduced rate because you are choosing to receive all communications electronically.
