Free notifications are among the benefits for engineers who join boiler manufacturer Ferroli’s new loyalty club, Installersmate.
By creating a profile on Installersmate, Gas Safe registered engineers can keep Ferroli boiler installation records in one place and take advantage of annual boiler service reminders, easy warranty registrations, competitions and exclusive rewards, says Ferroli. New members will also receive a Ferroli branded black polo shirt.
Ferroli’s sales director John Moran said: “We’ve made it straightforward and easy to use so that busy installers can quickly and easily complete the essential tasks of making notifications and registering their customers’ warranties. We have also added an email reminder feature that will be invaluable for driving repeat business and building customer loyalty.”
By entering the customer’s email address, Installersmate will send an email alert to both the installer and the customer six weeks before the anniversary of the installation reminding them that it’s time to arrange a date for an annual service. If the customer doesn’t give their email address, the reminder will still be sent to the engineer.
Along with regular competitions and prize draws, a points-per-boiler-purchased rewards scheme will be introduced next year. Engineers who register now can enter a prize draw to win one of five Love2shop vouchers worth £150.
More details at www.installersmate.co.uk